Providing Instructional Services: Four Case Studies, Part Three

Providing effective library instruction often relies on matching instructional methods and formats to specific groups of users with varying research needs. This panel session will include speakers from four different institutions. Each speaker will talk about how their instructional program addresses the distinctive needs of their respective constituencies. They will address topics such as the different formats in which they provide instruction, how instruction is marketed at their institutions, and any instructional innovations they have attempted or implemented.

Caitlin Kilgallen, Associate Library Director, School of Visual Arts. In addition to assisting the director in the overall management of the library, Caitlin supervises the head of reference services, two circulation managers, and the periodicals/reference librarian. She is part of a team of three librarians tasked with teaching, outreach, communication and assessment of the library instruction program. She is currently overseeing pilot programs involving e-reserves, library liaisons, and library instruction.

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