While companies put heavy focus on technical training, not many take into account those ‘soft’ skills that make up someone’s emotional maturity. But if you think about it, businesses need both to be successful and the latter isn’t something typically taught in business school. The School of Life for Business has just released a book to help with that outlining 20 key emotional skills needed for the workplace. The Emotionally Intelligent Office brings to light core skills that can help businesses and employees prosper, including: adaptability, confidence, decisiveness, calm, creativity, diplomacy, eloquence, innovation, self-awareness, leadership, playfulness, and resilience.
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Source: design-milk