Reader Submitted: Case Study: A Fuzzy Front-End Exploration of the Infant Car Seat

A Core77 reader-submitted case study —

A Cold January Day in 2017: The team at DesignThink was asked to visit Dorel Juvenile Group USA to review a “Special Project”. The development team at Dorel JG wasted no time introducing us to their latest infant car seat (ICS) project. They were experimenting with the idea of developing a seat that would reduce the struggles parents faced when trying to transition their baby from the car and carry their baby in the removable seat portion of the ICS. The team at DesignThink has designed several car seats over the years and we instantly recognized the unique opportunity, as well as the challenge that this project offered, and were eager and excited to get started.

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Our Role as the Innovation Incubator: We partnered with Dorel to act as the innovation incubator to lead the project team through the fuzzy front-end and define the product’s overall features and characteristics of use. Upon successful concept definition, the project would be positioned under the Maxi Cosi brand and ultimately transferred to the Maxi Cosi team in Europe and a European design group to carry the innovation to production.

The Problem at Hand: By removing the seat from the base that is installed in the car, parents can take the baby with them while running errands or visiting people and places. However, a problem associated with this system is that some removable seats can weigh up to 16 lbs. and the baby can weigh up to 35 lbs. for a combined arm-crushing weight of 50+lbs.!!

We established two primary goals: 1) reduce the overall weight of the seat to lighten the load, while maintaining structural integrity as to achieve a top crash test rating, and 2) develop new methods that enable parents to lift the seat more easily when moving in and out of the vehicle and when transporting the child in the seat.

2017 Project Kickoff at Dorel JG
2017 Kickoff at Dorel Juvenile Group USA
Credit: 2017 DesignThink, Inc.
Usability Evaluation
Usability ease of install and removal evaluation
Credit: 2017 DesignThink, Inc.
Team Huddle
DesignThink concept evolution evaluation
Credit: 2017 DesignThink, Inc.
Origin of Maxi Cosi Coral XP
Early Ideation that established the final direction
Credit: 2017 DesignThink, Inc.
Handle Carry Strap
Handle Carry Strap Breadboard
Credit: 2017 DesignThink, Inc.
Maxi Cosi
Handle Carry Strap in use
Credit: Maxi Cosi
Cross Body Strap Ideation
Reduced pressure shoulder strap improves comfort when carrying the baby and reduces the perceived weight of the carrier
Credit: 2017 DesignThink, Inc.
Maxi Cosi
Cross-Body Strap in use
Credit: Maxi Cosi
Improved install and removal
DesignThink explores way to improve the ease and control when installing and removing the infant from the car
Credit: 2017 DesignThink, Inc.
Usability Evaluation
Usability ease of install and removal evaluation
Credit: 2017 DesignThink, Inc.

View the full project here
Source: core77

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