It’s called ‘vomit fraud’ and it can make your Uber experience an expensive nightmare. It has been around for a few years, surfacing in different parts of the USA (including New York, California, and Florida). Basically, some drivers with the rideshare are cashing in by using fake photos of their trashed seats to charge unwitting customers “cleaning fees.” According to Uber, these extra fees compensate the drivers for the time and money they spend cleaning their vehicles. But this case is a little different. The customer claims the ride didn’t even happen.
“I never saw the $157 charge because it was placed immediately before a legitimate Uber ride I took,” they wrote. “Must be their tactic.”
“I was only alerted when I saw that my credit card bill was suspiciously high about 30 days later.”
After contacting the company’s customer support, a long back-and-forth began. The victim of the scam thought the whole ordeal was so absurd, they shared everything online. “Guess they can blacklist me if they like, won’t be using them anymore anyhow.” Scroll down to check it out!
P.S. Bored Panda contacted Uber for comments about the situation, but the company hasn’t answered yet.
“Uber scammed me out of $157”
“I never saw the $157 charge because it was placed immediately before a legitimate Uber ride I took (must be their tactic). I was only alerted when I saw that my credit card bill was suspiciously high about 30 days later”
Thanks to people’s advice, the guy was able to get his money back after contacting his credit card company. Turns out, other people had similar experiences